Vikelaser
Pre-sales technical support
Contact the Vikelaser service hotline where top qualified laser experts will assist you with any questions or problems. You can reach the vikelaser hotline via phone from:+86-755-123456789
Vikelaser
After-Sales Support
Vikelaser is committed to providing pro-active after-sales service and our skilled support staff is always available to provide the fastest resolution to your issues or needs. We believe that success is in knowledge, experience and availability .
Vikelaser
Customized Solutions
We thrive on providing turnkey solutions. We have unequated customization capabilities to deliver a perfect solution that fulfils the most challenging need and optimizes performance. Our customized solutions follow the specifications of the manufacturer based on the industry and product/material to be marked.
Vikelaser
System Diagnoses via Remote Maintenance
In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.
Instructions for remote maintenance:
1. Download the free remote maintenance software Teamviewer.
2. Inform our technical support about your ID and password. With this information our technicians are able to connect to your computer.
Technical Support
Need more support? If you did not found an answer,contact us for further help.
